How to fix error 80180018 when setting up Windows PC

When you set up a brand new company device you may get a display indicating an error that prevents your computer from proceeding with setups. If the error comes you will be presented with an error code that states “80180018”, in this blog we will cover the resolutions for this error. Follow through for more information on how to fix error 80180018 when setting up Windows PC.

Below is a guide on how to resolve the error code 80180018 when setting up Windows PC, follow through and see if the resolution illustrated below yields a result for you. It resolves on removing restrictions on enrolled devices on Intune, when you have a restriction in place it inhibits new devices from gaining access, follow through for more information.

  1. Firstly, sign in to Microsoft Endpoint Manager admin center.
  2. In the left-hand menu click on “Devices”.
  3. Scroll down and click on “Enrollment device limit restrictions”.
  4. From there select the imposing restriction.
  5. Click on the three dots.
  6. After that, click on “Delete”.

We’ve also created a video to help you with the process above. You can watch it here:

That’s it, once the restrictions have been lifted you will have successfully removed the cause of why the error remained persistent in your Windows setup phase. When there are certain restrictions in place it can often inhibit the process of a device being able to set up correctly, you need to remove those restrictions in order to prevent the issue from occurring and allow you to fix error 80180018 when setting up Windows PC.

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In-depth step by step guide – How to fix error 80180018 when setting up Windows PC

Below is a more in-depth guide on how to resolve the error 80180018 when setting up Windows PC. If there are any steps you don’t understand or don’t fully know why this step is required, you can use the in-depth guide below to help to further. The guide includes a series of screenshots to both assist the process of guiding you through the steps as well as proving some visual content on what’s required.

Step by step breakdown [with screenshots]

Use your regular Office.com details to sign in to Microsoft Endpoint manager. If there are any issues with sign-in then make sure you check your admin status as only admin users of the platform or network can access the Endpoint manager. From there you can proceed with the following steps to ensure you resolve the issue illustrated above.

  • In the left-hand menu click on “Devices”.

In the left-hand menu, there will be a few options here you want to click on “Devices”.

  • Scroll down and click on “Enrollment device limit restrictions”.
  • From there select the imposing restriction.
  • Click on the three dots.
  • After that finally, click on “Delete”.

That’s all there is to it; after the limitations have been eliminated, you’ll have successfully removed the source of the issue in your Windows setup step. While certain limits are in place, the process of a device being able to set up correctly might be hampered. You must remove those restrictions to avoid the issue from occurring and to cure error 80180018 when starting up a Windows PC.

Note the following – 

  • If both platforms are authorized for the same group, users will be enrolled with a work profile if their device allows it, or as device administrator if their device does not.
  • Users will receive the enrolment flow set for their OS version if both platforms are authorized for the group and tailored for particular and non-overlapping versions.
  • Users on devices with the prohibited versions will be taken down the Android device administrator enrollment path, then blocked from enrollment and requested to sign out if both platforms are authorized but blocked for the same versions.
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What you need to be aware of when you remove restrictions to fix error 80180018

If you do decide to use the steps above and remove the restrictions imposed by admin management to restrict devices, bear in mind that you will effectively allow any number of devices to be enrolled onto your company network Intune. You will also need to consider the drawbacks of security and safety if your account can allow for a high number of enrollments which could increase the chances of a security or data breach.

To prevent this issue from occurring, I would suggest restoring the limit once the device has been correctly set up, this will prevent any unauthorized enrolment of devices on Intune. This is a much more effective way to both resolve the issue and prevent a security breach.

For both device type and device limit enrollment constraints, default restrictions are automatically applied. For the defaults, you can alter the parameters. All user and userless enrollments are subject to default limitations. By adding additional limitations with higher priority, you can override these defaults.

Conclusion

Thank you for reading our resources; please let us know how you found the content and if you have any more questions about the issues covered. If the problems remain after you’ve tried the procedures above, please contact our experienced team at any time, and we’ll help you resolve the recurring error that’s causing problems in your business. Please let our team know by leaving a comment, and we’ll take care of it. Others who are experiencing similar issues will be able to find answers as well.

Saajid Gangat

Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! You can connect with Saajid on Linkedin.

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