How to fix error code 80180002 when adding work access: Microsoft 365

Some customers have reported that an error message prevents them from adding work access to Microsoft 365. In this blog, we will go over the most effective solutions to help you resolve the error code 80180002 when adding work access to Microsoft 365. Follow through for more information on how to resolve error code 80180002.

How to fix error code 80180002 when adding work access to a PC running the Windows operating system:

  1. Firstly, sign in to Office 365.
  2. Click on the launcher.
  3. Now click on “Admin”.
  4. Under “Admin centers” click on “Azure Active Directory”.
  5. Click on “All services”.
  6. Now click on “Azure AD Conditional Access”.
  7. In my example, there is a policy that causes the error.
  8. Select and remove it to resolve the issue.

In this blog post, I’ll explain the causes of this error and demonstrate the steps you must undertake to fix it, including screenshots along the way.

We’ve also created a video to help guide you through the process:


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Causes of the error 80180002 in Microsoft 365

When the error occurs a warning similar to the one shown above will display complete with the error code ID and the code itself. This allows you to reference this issue and find a solution to help mitigate the error. The error correlation ID is your maid ID liked with your account. You may require this if you have the issue fixed by a professional group of individuals.

Error Code 80180002 can be caused by a number of various problems. The following are the most Prevalent reasons for this error message:

  • Errors in the registry
  • System files that have been mistakenly associated with and removed by other applications.
  • Viruses or malware that cause application or system file corruption
  • Installations that haven’t been completed to their full potential

Common symptoms include:

  • Runtime issues with previously working apps
  • Your computer’s reaction time to commands input using the keyboard or mouse is slow.
  • You’re having trouble shutting down or setting up your computer.
  • An error notice about your registry, updates, or response time has shown.

You can try a variety of different techniques to try to fix Error Code 80180002. Because the problem has various roots, some of the approaches used to properly resolve the issues are rather easy, while others require extensive knowledge or expertise. If the procedures listed below aren’t effective in resolving the problem, or if you aren’t confident in your ability to use them, hire a competent Windows repair professional to help you.

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Additional Information and Repair Instructions for error code 80180002

There are several strategies you may take to try to fix the difficulties underlying Error Code 80180002 due to the variety of circumstances that might lead to the error. While some of these procedures are simple to follow, others may necessitate the use of applications such as registry cleaners and driver installation wizards. If you are unsure about using such software, call a trained Windows repair specialist for assistance.

Fix error code 80180002 in Microsoft 365 by cleaning out the registry

There are many different registry cleaning software available on the Internet, but not all of them come from reliable sources. You can use the registry cleaning utility included in your Windows software package instead of trusting a file from an unknown vendor.

Run this utility to do a file scan and determine which ones may need to be repaired. Most of the time, the registry cleaner can repair the relevant files and fix the problem on its own.

It’s a good idea to restart your computer after using the registry cleaner to ensure that your computer can appropriately examine the newly restored files.

Fix error code 80180002 in Microsoft 365 by making sure your drivers and software are up-to-date

Error Code 80180002 occurs when drivers are out of date in some circumstances. If you feel this is the case, you may check the status of your different drivers by going into your operating system’s settings and selecting “Update Drivers.”

You may also check your system for any essential Windows software updates that may help you resolve the problem code.

After you’ve double-checked and installed any required drivers, restart your computer to completely implement any changes made during the installation process.

How to fix error code 80180002 when adding work access in Microsoft 365 (step-by-step)

Use your regular login details to sign into to your account.

  • Click on the launcher.

The launcher is illustrated by nine dots, click on this to access it.

  • Now click on “Admin”.
  • Under “Admin centers” click on “Azure Active Directory”.

I have Azure Active Directory, pinned to the Admin page, however, if you haven’t click on “Show all”.

  • Click on “All services”.

All service is a feature within to allow users to access the entire Azure directory feature page.

  • Now click on “Azure AD Conditional Access”.
  • Select and remove it to resolve the issue.

That’s it for this Blog thank you for taking time out to read our content, please feel free to email our team about how it went if you followed the steps or if you need more help with the questions we answered in this Blog.

Saajid Gangat

Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! You can connect with Saajid on Linkedin.

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