How to fix Microsoft error code 6009

Within Microsoft SharePoint, or indeed, within Microsoft OneDrive, the user may sometimes encounter errors when trying to run even the more simple procedures. Chances are, you have, and this is why you’re sitting reading this blog.

Thankfully, there is a way in which you can resolve this specific error code, which is 6009. Error code 6009 appears if and when your OneDrive file is being edited by someone else when you’re trying to delete it. In order to fix the issue, you must access the hidden menu of OneDrive, opt to close the application, and then reboot it and see if it has solved the issue.

As is the case with every blog post we write, don’t worry if this isn’t enough detail for you to work with. We will break down the method further, first as a step-by-step guide on the process. Again, if this proves insufficient for your needs, then continue reading, as following the bullet points will be a completely in-depth analysis of the steps you need to take, complete with accompanying screenshots to best provide you some aid.

Step by step: How to fix error code 6009

  • First, if you have OneDrive open, close the application.
  • Following this, look to your Windows taskbar at the bottom of your screen.
  • Near where the time and date are listed, you should see a blue cloud logo.
  • Click the blue cloud.
  • Doing this should open a small pop-up menu.
  • From this menu, click the option titled ‘Help and Settings’.
  • Once you have clicked this, another menu should appear.
  • From this menu, you will want to look for the title ‘Close OneDrive’.
  • Click this, and OneDrive will then cease running.
  • Next, look through the list of files that will have been presented to you in the first menu.
  • Delete the file that has been causing your error.
  • After doing this, restart OneDrive to check if the issue has been absolved.

As aforementioned, don’t worry if the steps are not detailed enough for you. We will now go into a more detailed breakdown of the process.

So, your first step will be to close Microsoft OneDrive if it is running at the time of you trying to complete this process. Of course, this does not need a screenshot, as it is as straightforward as simply closing the browser, or indeed, an application version of OneDrive depending on what you’re using.

After this, you will be able to truly begin the walkthrough. After closing OneDrive, you will presumably be on your desktop (you do not have to be, but for this walkthrough, the screenshots will be taken as if from a desktop screen).

Once OneDrive is closed, you will want to look at the Windows taskbar, found on every computer, at the bottom of your screen. Next to where the time and date are traditionally displayed, should be a blue cloud logo which represents OneDrive. Click on that.


Clicking the cloud should present you with a newly opened menu, a pop-up with several of your recent documents offered to you that you can browse. Of all the possibilities listed to you, you should look towards the lower end for one titled ‘Help and Settings’, one of three options. This is the option that you will want to click on.

Clicking ‘Help and Settings’ will once again open a new pop-up menu, fresh with another array of new options. Lacking the view of recent files, this menu will instead show you an assortment of different settings associated with your OneDrive, and it is here you will be able to properly close your OneDrive application.

Of all options offered to you, look to the one titled ‘Close OneDrive’ and click it. This, unsurprisingly, is what will close your OneDrive.


Closing OneDrive will bring the application to a complete halt, ceasing any of its actions and allowing you the opportunity to delete the file that has been afflicted with the error code.

After you have deleted the errored file, you should be okay to start up OneDrive again. If the process has been successful, then you should not run into this error code again upon reopening the application!

Thank you for taking the time to read this blog, I hope you found it as helpful as you wanted it to be! As is the case with every article we write, if you have any troubles or queries surrounding any of the steps discussed, or simply wish to inform us of your progress or thoughts, then please do not hesitate to get in touch with a member of our team.

Below are some links to previously published blog posts. If this article didn’t quite serve as an answer to any questions you had surrounding your issue, then perhaps one below will be of better use to you.

How to fix Outlook error 17099 – Business Tech Planet
(Error 17099 occurs when the Microsoft Outlook Express crashes whilst running. This blog piece looks at resolving it via closing and reinstalling the conflicting program, before analysing your antivirus software).

How to fix Teams error code 4c7 – Business Tech Planet
(Connecting to Teams from a business network, with AD FS installed, will lead to error code 4c7. This blog post looks at solving the issue through Authentication Policies).

How to Fix Outlook Error 0x800ccc0f – Business Tech Planet
(The 0x800ccc0f error is encountered when, in some capacity, there is an error with the user sharing emails. This problem can be fixed through editing the ‘Windows Defender Firewall’ settings on your computer).

How to fix: Outlook error 0x800ccc0e – Business Tech Planet
(The error that presents itself when Outlook can not authenticate you as a user when you try to send an email. In order to resolve it, you need to look at your ‘Programs and Features’ section of options).

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Michael Fontana

Michael Fontana has been the managing director of telecoms and MSP Optionbox for over a decade and has worked in various telecommunication roles over the last 20 years. Michael has been involved in many exciting projects, such as co-founding telecoms and IT businesses and has now built up a team of more than 15 staff, serving over 300 clients nationwide. With a wealth of experience in IT and a passion for technology, Michael is now helping BTP to produce the highest quality guides on the internet. You can connect with Michael on LinkedIn.

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