Images taking a long time to load in Teams [ultimate troubleshooting guide]

Microsoft Teams offers a great set of features to allow for better communication with members of staff or colleagues. You can communicate via chat or live meetings with multiple members of your class or organization. You can also send messages with images attached to them or just simply image-based messages. However, some users have reported that images take a long time to load in Teams. This blog will cover why images take a long time to load in Teams. We will also provide solutions on how you can resolve the issue of images taking a long time to load in Teams.

There are a couple of solutions to resolve the issue of images taking a long time to load in Microsoft Teams. You can reduce the time for images to load by disabling the GPU acceleration option in Teams. This will prevent your GPU from being overloaded by image rendering. Image rendering should generally be on the CPU as there is better efficiency in rendering graphics. You can also clear the Teams cache data. Clearing the cached data in Teams will allow Teams to remove any unnecessary bits of data that can cause buffering in the program.

Here are a couple of different solutions you can use to help resolve the issue of images taking a long time to load in Teams. Both the solutions help to actively accelerate the processing capabilities of Teams. If you come across buffering or reduced image processing, you can use these methods to help. Have a read-through as I provide a breakdown for each of the two methods.

How to “Disable GPU hardware acceleration” in Teams to solve long image load times

Suppose you are struggling with image loading in Teams, then you can disable the option for GPU hardware acceleration. This will ease the GPU strain and help the image process better. If images fail to load correctly, the GPU could be overloaded, and therefore the image loading process will become slow. Follow the guide to see how you can “Disable GPU hardware acceleration” in Teams to solve long image load times.

  • Firstly, open Microsoft Teams.
  • Now click on “Settings and more,” which is displayed as three dots.
  • From there, click on “Settings.”
  • After that, scroll down and find the option for “Disable GPU hardware acceleration (requires restarting Teams).”
  • Make sure to unmark the checkbox.
  • Finally, send an image-based message to see if the process worked.

Image processing will improve once the steps shown above have been completed. Hardware acceleration, sometimes known as GPU rendering, is a feature in Microsoft Teams that allows all graphics and text rendering to be moved from the CPU to the GPU. However, this can cause issues if the GPU becomes overloaded and the process of image loading becomes slow. You can use the guide shown above to ensure that GPU hardware acceleration is turned off so images can process better. Microsoft Teams will need to be restarted to ensure that the changes have come into effect. However, image processing will normally work once the changes have been applied after the complete restart.

An in-depth, step-by-step guide on how to “Disable GPU hardware acceleration” in Teams to solve long image load times

If you need more help with disabling the GPU hardware acceleration in Teams, you can use this guide to help. Here we have included screenshots to better understand how to “Disable GPU hardware acceleration” in Teams to solve long image load times. The guide also includes in-depth analysis, allowing you to understand the steps better.

  • Firstly, open Microsoft Teams.
  • Now click on “Settings and more,” which is displayed as three dots.
  • From there, click on “Settings.”
  • After that, scroll down and find the option for “Disable GPU hardware acceleration (requires restarting Teams).”
  • Make sure to unmark the checkbox.
  • Finally, send an image-based message to see if the process worked.

You will have successfully managed to disable the GPU hardware acceleration in Teams. Once the GPU hardware acceleration is disabled in Teams, the processing of images within the program will run without issues. The guide will give you more context on how to complete the process without issues.

How to clear the cache data in Teams to resolve the issue of long image load times

Clearing the cache on Teams is a great way to clear unnecessary data processed by the program. Suppose there is too much unnecessary data in the programs cache folder, then it can cause issues with loading. To help resolve this issue, you need to ensure that the cache folder is cleared. Buffering is a prominent cause of why Teams take long to load images. Have a read-through and see how you can clear the cache folder to resolve the issue of images taking a long time to load in Teams.

  • To begin the process, you need to right-click on the Teams icon in the taskbar.
  • Then click on “Quit.”
  • Open “File Explorer” from there.
  • After that, type “%appdata%/Microsoft/Teams.”
  • Open the cache folder.
  • All of the files in that folder should be selected.
  • Right-click the files and select “Delete” to end the process.

The cached data in Microsoft Teams will be deleted once the steps above have been completed. If you find buffering or rendering issues with images, you can use the steps here to help resolve those issues. You can also use the guide to make sure that any unnecessary cache is cleared.

Conclusion

Thank you for reading out the blog on how to resolve the issue of images taking long to load on Microsoft Teams. We have provided two different solutions that will actively help resolve the issue. The first solution is actively changing how the image is rendered using the GPU hardware functionality on Teams. We have also given you the steps to clear the cache on Microsoft Teams which is an effective solution if you have buffering or lagging issues.

Saajid Gangat

Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! You can connect with Saajid on Linkedin.

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