Microsoft Word keeps asking me to sign in: Troubleshooting tips

Microsoft Word is an advanced tool to help users write up documents, reports, blogs, and much more text-based content. While users quite rarely struggle to properly use and manage the program, it does sometimes present some issues of their own, whether it may be errors detected and shown by error codes, or issues in regards to access and sign in. Users who use the software have detected issues in regards to signing into the program, here users are being asked multiple times to sign in to Word before proceeding to work. Quite frustrating and frankly may be quite off-putting to have a persistent inconvenience such as this one. ​​In this blog, we will be looking at solutions to help users resolve “Microsoft Word keeps asking me to sign in” and find possible solutions to help prevent the error from occurring again. We will also address some of the issues that can cause “Microsoft Word keeps asking me to sign in” so users are more aware of what they are dealing with and what approaches they need to take to resolve “Microsoft Word keeps asking me to sign in”. Follow the step-by-step process below to see how you can resolve “Microsoft Word keeps asking me to sign in”.

Step by step process – Microsoft Word keeps asking me to sign in, How to fix

  1. On your Windows computer, type in “Credential Manager” in the search bar.
  2. Now click on “Credential Manager”.
  3. Now click on “Windows Credentials”.
  4. Find the credentials related to your Office account and change them.
  5. Finally, close and test the fix.

That’s it, you will now have effectively resolved the issue, and not you can use words without having to be inconvenienced by a password bubble being prompted every time. Usually, the credential manager stored passwords to help users access accounts easily without having to log in every time, however, if you had a recent password change or had your account audited and it prompted a change of certain details, this will affect the process. The details on the main account are updated as they should, however, the details in the credential manager aren’t updated unless done manually, especially if there hasn’t been an account change. You need to go into the managing panel and change the details from there. Once the details have been updated and the account has been correctly registered, you will be able to access Microsoft Word without being affected by constant logins.

In the Windows 10 edition of Windows Credential Manager, saved passwords and other information are separated into two categories: Web Credentials, which include online logins, and Windows Credentials, which include information exclusively used by Windows services and apps. This is a new feature in Windows 8.1 that simplifies previous Windows versions. Previously, saved data was divided into four types.

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More information about “credential manager”

Certificate-Based Credentials, which are typically utilized in a sophisticated business network environment, are included in Windows Credentials. These aren’t required by the majority of users. However, you can learn more about utilizing third-party certification authority to enable more sophisticated certificate-based credentials on the Microsoft support sites.

Installed app information that allows your computer or others on the network to utilize the appropriate apps is also included in the Windows Credentials category. As a result, Windows Credential Manager is a simple method to handle sensitive information needed for daily tasks and inside shared networks.

Windows Credential Manager is a user-friendly password manager that makes it simple to handle sensitive data. However, there have been concerns about hackers gaining access to passwords that have been kept.

Passwords are saved in clear text in the Credentials Manager file format, making them easy to exploit if a hacker gains access to your system via elevated access (Local Administrator or System-level access on your device).

Further tips and tricks – to resolve “Microsoft Word keeps asking me to sign in”

Delete any shared calendars that are no longer in use.

Due to an outdated shared calendar, some users claimed that Office constantly requested them to sign in. The calendar was apparently created as a SharePoint list, which resulted in the log in difficulty.

To resolve the issue, users just had to delete the calendar, and the issue was resolved. Delete any old shared calendars that you aren’t using, and the problem will be fixed.

Enable encryptions

Users claim that if the encryption function isn’t turned on, this problem might occur. Encryption is recommended for keeping your emails safe from outside parties.

Several consumers said that by not utilizing encryption, Office kept prompting them for their password on their PC.

This can be a bothersome problem, but it can be resolved by doing the following:

  • In Outlook, go to Account Settings.
  • Go to the Change settings > More Settings > Security tab now.
  • Enable the option Encrypt data between Microsoft Outlook and Microsoft Exchange.

The problem should be entirely addressed after enabling this functionality, and everything should start operating again.

Manually enter the associated passwords

The Credentials Manager saves all of your passwords on your computer, however, it can occasionally malfunction. Certain apps, such as Microsoft Office and Outlook, may have difficulties as a result of this.

If Office continues prompting you to sign in, try the following steps to resolve the issue:

  • Open the Credential Manager application. Solution 1 explains how to accomplish it in detail, so go there for more information.
  • Once the Credential Manager is open, manually input your password in all areas where your email address is saved. Close Credential Manager after saving your changes.
  • Enter “percent local app data percent” by pressing Windows Key + R. Click OK or press Enter.
  • Go to the Microsoft outlook directory and open it. Find the file Autodiscover.xml. Don’t be fooled by the fact that this file’s name may contain an array of characters and numbers. Rename or move this file to a new place.
  • Launch Outlook after that, and it should start without any prompts.
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In-depth – Step by step process – Microsoft Word keeps asking me to sign in, How to fix

  • On your Windows computer, type in “Credential Manager” in the search bar.
  • Now click on “Credential Manager”.
  • Now click on “Windows Credentials”.
  • Find the credentials related to your Office account and change them.
  • Finally, close and test the fix.

That’s it for this Blog thank you for taking time out to read our content, please feel free to email our team about how it went if you followed the steps or if you need more help with the questions we answered in this Blog.

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Saajid Gangat

Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! You can connect with Saajid on Linkedin.

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