Troubleshoot Calendar entries not being updated in Outlook 365 (desktop)

The Outlook Calendar offers its users an abundance of features to help schedule meetings and appointments and even allows you to set day-to-day tasks within the program. If you are using Outlook, you may have encountered a situation where the Outlook Calendar entries are not being updated in Outlook 365 for the desktop. So what can you do to resolve the issue of the Outlook Calendar not being edited in Outlook 365?

There are a couple of methods to resolve the issue of the Calendar entries not being updated in Outlook 365 for the desktop. One way you can use it is “Turn on shared calendar improvements” in Outlook. This will help adjust your sync settings to allow entry updates within the program. Another method is to clear the Outlook cache folder. To do this, you must open the “Run” app and input the cache folder path to delete its content. I will show you how to complete both methods below.

Both methods will help you resolve the issue of Calendar entries not being updated in Outlook. Please go through each one progressively, so you can better understand what to do if you encounter this problem.

How to “Turn on shared calendar improvements” to fix Calendar entries not being updated

Outlook has allowed users to fix the program by accessing the Account settings section and making the necessary Exchange changes. The first method you can use to help resolve the issue of not having the Outlook Calendar entries updated is to “Turn on shared calendar improvements.” You can use the steps below to better understand how to do that.

  • Firstly, open Outlook.
  • From there, click on the option for “File.”
  • Now click on “Account Settings” and “Account Settings” again.

You can find Account Settings in the drop-down menu for Account Settings. 

  • Select the account that is having the calendar issue.

From the accounts panel, select the one causing issues with the Calendar. Certain users may have multiple accounts depending on what they require in their place of work. In this instance, I only have one account, so I will select it as this account has Calendar-related issues. 

  • Then click on the “Change” option.
  • Click on “More Settings.”
  • Select “Advanced” from the tabs above.
  • Make sure the “Turn on shared calendar improvements” box is checked.
  • Press “OK” to complete the process.

How to clear Outlook cache to fix Calendar entries not being updated

If you encounter a situation where the Calendar is constantly buffering, it may be a case of conflicting cache. Another solution you can use to help resolve the Calendar issue is to clear the Outlook cache folder. Sometimes general usage can fill the Outlook cache folder with unnecessary bits of information that could prevent the Calendar from performing a proper sync on your desktop. Use the method below to clear the cache folder in Outlook.

  • Firstly, open the “Run” app. 

To open the Run app, click on the “Start” menu and find the application. You can also press the (Windows + R) keys to open the Run application if you use keyboard shortcuts. 

  • Now input the following: %localappdata%\Microsoft\Outlook. 

Simply copy the text shown without the brackets and paste it into the Run dialogue box. Once you add the text shown in brackets, you can proceed with the steps ahead. 

  • Press “OK” to continue. 
  • Double click on the “RoamCache” folder to open it. 
  • Press the (Control + A) keys to select all the cache files. 
  • Right-click and press “Delete” to complete the process. 

Once the process is complete, you must open the Outlook application and wait for the necessary cache folders to download. However, any unnecessary bits of information will not be downloaded as Outlook no longer requires them. If you frequently make edits to the Outlook calendar, sometimes regular use can fill cache folders with information from previous entries. Using the method above to remove those files can ensure a smooth working environment.

Clearing the Outlook cache can also help to resolve other problems in Outlook. For instance, if you have persistent lagging issues or issues where features cannot load correctly, you can also use the method above to resolve those problems.

Conclusion

Thank you for reading our content on how to resolve the calendar entry sync issue in Outlook. I have provided a couple of methods you can use to help resolve the issue in Outlook. The first method you can use to help resolve the problem is to “Turn on shared calendar improvements.” This will allow your calendar entries to sync correctly with the Outlook desktop. 

The other solution you can use to help resolve the issue is to clear the Outlook cache folder. Sometimes general usage can fill the cache folder with unnecessary bits of information that can cause issues with the Calendar’s synchronization. If you encounter any issues, regardless of the steps provided, you can drop a comment below, and we will address them. 

Saajid Gangat

Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! You can connect with Saajid on Linkedin.

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