Softphones versus deskphones is an argument I've had numerous times in the past. Some businesses swear softphones are the best whereas others swear deskphones are. To try and impartially settle this...
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Converged broadband is a broadband product that most will have heard of, but many may not know what it means. To clear up the confusion around what converged broadband is, I decided to write this...
TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) are the two most widely used communication protocols for transmitting data over the internet. So which of the two is used with...
Unfortunately, you do sometimes encounter issues with VoIP. If you're reading this blog post, it's safe to assume that you're having issues at the moment. VoIP call quality can drop for numerous...
You've probably heard of Unified Communications, or UC, but you may not know what it actually means. In this blog post, I will explain what Unified Communications actually means as well as the...
You might have heard of SaaS, but have you heard of BaaS? BaaS stands for Backup as a Service, which is pretty much what it says on the tin. What is Backup as a Service? Backup as a Service is a...