If you’re experiencing trouble using Microsoft Teams, consider deleting your device’s cache— this could be useful in resolving some troubles you’re having. Consider a cache to be a storage location for data from an app or website that you use frequently. Your device must download such information each time you visit Teams. Your device skips a step, and you save time if it’s saved in the cache. The ways to remove your Team cache on your Mac are outlined here.
Below are the steps on how to clear cached data on Mac. The process includes going to the Microsoft library folder and clearing the cached data from there, then using the keychain access tool to remove the Teams identity cached data, reading through the guide for more information.
- Firstly, right-click on the Teams, then press “Quit.”
- Then open “Finder.”
- From there, click on “Go” followed by “Go to folder.”
- Type this into the type box – “~/Library/Application Support/Microsoft.”
- Move the folder to the trash bin.
- Open the bin and empty the trash by clicking on “Empty.”
- After that, go to the launchpad.
- Now click on “Keychain Access.”
- Now click on the search bar and type out Microsoft Teams.
- From there, right-click on the “Microsoft Teams identities cache” option.
- Finally, click on “Delete.”
That’s it; once the steps above have been completed, you will have successfully cleared the cached data in Microsoft Teams for Mac OS devices. Clearing the cache may resolve a few error messages that can show on your computer. For instance, if you are having issues with signing in or some elements of the program such as chats loading don’t work, then clearing the cached data can help to clear the saved scripts and clear the panel to refresh the command scripts being applied to help run those functions.
In-depth step by step guide [with screenshots] – How to clear the Teams cache on Mac
Below is a more In-depth guide on how to clear the cached data on Microsoft Teams; if there are any issues you come across with the steps illustrated above, then the steps below with more depth will help. The steps also include screenshots which will give you a visual representation of the steps being displayed.
- Firstly, right-click on the Teams, then press “Quit.”

This step is crucial; you must make sure that Teams is properly exited before you proceed ahead; if Teams is open and you proceed to clear the cached data, it may not work in clearing all the cached data thars being currently used, and therefore the process will not be as effective.
- Then open “Finder.”

In most instances, Finder will be open; however, just make sure if you do find Finder to be closed that you open it to proceed with the steps illustrated below.
- From there, click on “Go” followed by “Go to folder.”

- Type this into the type box – “~/Library/Application Support/Microsoft.”

Typing the text above into the type box is quite simple; however, remember to get all the text within the quote marks, excluding the quote marks. You’re entering a path to the folder we need to access; using it will take you directly to that folder, rather than having to search for it.
- Move the folder to the trash bin.

- Open the bin and empty the trash by clicking on “Empty.”

- After that, go to the launchpad.

- Now click on “Keychain Access.”

- Now click on the search bar and type out Microsoft Teams.

- From there, right-click on the “Microsoft Teams identities cache” option.

- Finally, click on “Delete.”

That’s all there is to it; once you’ve performed the steps above, you’ll have successfully removed the cached data in Microsoft Teams for Mac OS devices. Clearing the cached data can help clear the saved scripts and clear the panel to refresh the command scripts being applied to help run those functions. For example, if you’re having trouble with signing in or some elements of the program, such as chart loading, don’t work, clearing the cached data can help clear the saved scripts and clear the panel to refresh the command scripts being applied to help run those functions.
What happens when you clear the cached data on Microsoft Teams
Cache cleansing is available on almost all devices that support Microsoft Teams, and Mac OS is one of the main supported OS systems available for programs such as Microsoft Teams. When you clear Microsoft Teams based cached data on your Mac OS device used for Teams, new information is added, and old information is deleted on programs such as Teams. This approach guarantees that your device isn’t overloaded with data to the point where it can’t handle new tasks.
However, you may want to erase the cache as well. The following are some of the most common reasons for doing so:
Enhanced performance. Cached data on an app such as Teams require RAM, and if your memory is clogged, you won’t be able to work swiftly, and you may suffer from constant latency. By clearing the backlog of cached data, you may be able to get Teams on your device to operate faster.
Clear cache after malware attack. Developers can repair a program after it has been hacked. If you have a cached version of the broken site on your device with Teams, reloading it might result in the assault continuing. The cache data on Teams can be hacked in this way can be extremely harmful to your program and your PC in general, so it might be worthwhile to clear the cached data on Teams for that particular reason.
Conclusion.
That’s it for this blog; thank you for reading our detailed guide on clearing Teams cached data from a Mac OS device. If you do come across an issue where you need to clear the cached data, for instance, one of the reasons mentioned above, you can refer back to this content and proceed by clearing the cached data. When you clear the cached, do remember that it may take some time for Teams to apply new cached data to replace some of the useful ones already deleted, so don’t worry if Teams is working slightly slower for the first few moments.