In this OneDrive Training video, we’ll show you what to do if your OneDrive files aren’t syncing. We’ll provide five common solutions that you can use to become a OneDrive sync troubleshooter.
One solution involves clearing the OneDrive cache, and another involves relinking your account. Those solutions are common fixes for a variety of issues in OneDrive, including sign-in problems. So it’s well worth knowing these fixes for future reference. Let’s jump into the video.
Resources
Check the OneDrive status:
https://portal.office.com/servicestatus
OneDrive cache folder (mac):
~Library/Caches/OneDrive
OneDrive cache folder (Windows):
C:\Users\[username]\AppData\Local\OneDrive\cache
Download OneDrive:https://www.microsoft.com/en-us/microsoft-365/onedrive/download