Users of Office 365 may access popular Microsoft programs such as Word, Excel, and Outlook. These are some of the most widely used tools for document formatting, organizing, and customization. Microsoft updates its Office suite on a regular basis to ensure that customers get the best possible experience. Because Office 365 is one of Microsoft’s younger subscription-based programs, it is constantly updated to eliminate problems and vulnerabilities and keep Microsoft’s customers pleased. However, despite purchasing legally licensed Office 365 software with up-to-date Mac software, some Mac users have reported that their documentation tools, such as Word, have begun to break suddenly and display error messages such as “Your account does not allow editing on a mac.” In this blog, we will be looking at solutions to help users resolve the error “your account doesn’t allow editing on a Mac” Microsoft 365 and find possible solutions to help prevent the error from occurring again. We will also address some of the issues that can cause the error “your account doesn’t allow editing on a Mac” Microsoft 365 so users are more aware of what they are dealing with and what approaches they need to take to resolve the error “your account doesn’t allow editing on a Mac” Microsoft 365. Follow the step-by-step process below to see how you can resolve the error “your account doesn’t allow editing on a Mac” Microsoft 365.
Step by step process – How to fix the error “your account doesn’t allow editing on a Mac” Microsoft 365
- Firstly, quit all Office applications, such as Word, Excel, etc.
- Click on “Go” at the top.
- Select “Go to Folder” from the dropdown menu.
- Type or paste “~/Library/” into the search bar in the popup dialog box.
- Then double-click “Users > [Username] > Library.”
- Double-click the “Group Containers” folder.
- Locate and select the following folders in the Group Containers folder:
- UBF8T346C9.ms
- UBF8T346C9.Office
- UBF8T346C9.OfficeOsfWebHost
- Right-click those folders and select “Move to Bin” from the popup menu.
If your account on Mac fails to have documents in an editable format, chances are that the files are not correctly licensed or have some form of incorrect scripts which prevent you from editing the documents on your Office account programs. You must take these steps to ensure that you have a genuine license. After you’ve double-checked that, you may delete the files that are causing you problems. You may accomplish this by following the steps mentioned above.
If the methods above don’t resolve your issues with Office 365, you may try resetting the program to restore it to the condition it was in when it was initially installed. “CleanMyMac X” is the simplest way to accomplish this. It comes with an Uninstaller that can reset programs rather than entirely deleting them. We’ll show you how to reset MS Office using “CleanMyMac X” at the conclusion of this post.
Alternate steps to fix – error “your account doesn’t allow editing on a Mac”
Office 365 should be uninstalled and reinstalled.
If you double-checked your licenses and deleted the files that were causing the issue but still got the error, the issue is most likely with the program. There is data corruption in its files, and re-installation is the best approach to cope with software corruption. On a Mac, here’s how to uninstall and reinstall Office 365:
- Start Finder and choose Applications.
- To select all of the Office programs, such as Word and Outlook for Mac, press the COMMAND key.
- Ctrl + click on the programs you want to use.
- Place them in the trash can.
You may reinstall Office 365 once it has been removed.
Office 365 should be uninstalled and reinstalled.
If you double-checked your licenses and deleted the files that were causing the issue but still got the error, the issue is most likely with the program. There is data corruption in its files, and re-installation is the best approach to cope with software corruption. On a Mac, here’s how to uninstall and reinstall Office 365:
- Start Finder and choose Applications.
- To select all of the Office programs, such as Word and Outlook for Mac, press the COMMAND key.
- Ctrl + click on the programs you want to use.
- Place them in the trash can.
You may reinstall Office 365 once it has been removed.
What is “Group containers”
You may recall earlier on this blog some steps regarding group containers which is an essential folder if you have this particular problem, as the issues in regards to the problem are directly hidden within this folder, you need to address them and ensure that the issued folders within the group containers folder are deleted.
Group Containers are like Containers in that they are sandboxes for programs to store data (user data, caches, logs, and so on), but the Group component indicates that it is at the developer level. This may be used to keep a user signed in to the same account across different apps created by the same developer, for example. That being said, it may be utilized for anything, which appears to be the case here.
Properties associated on the developer level will allow for the licensing patch to be reset once the associated folders are completely removed from the server on your desktop, this includes removing it from the trash can once the deletion is complete. You can consider the license and associated details to be a form of cache data that can store over time, inhibiting your ability to process the information from time to time, this like cache should be resolved by deleting the unnecessary information.
In-depth – Step by step process – How to fix the error “your account doesn’t allow editing on a Mac” Microsoft 365
- Firstly, quit all Office applications, such as Word, Excel, etc.
- Click on “Go” at the top. (1)
- Select “Go to Folder” from the dropdown menu. (2)
- Type or paste “~/Library/” into the search bar in the popup dialog box. (3)
- Then double-click “Users > [Username] > Library.” (4)
- Double-click the “Group Containers” folder.
- Locate and select the following folders in the Group Containers folder:
- UBF8T346C9.ms
- UBF8T346C9.Office
- UBF8T346C9.OfficeOsfWebHost
- Right-click those folders and select “Move to Bin” from the popup menu.
That’s it for this Blog thank you for taking time out to read our content, please feel free to email our team about how it went if you followed the steps or if you need more help with the questions we answered in this Blog.